All online retailers and traders in EU, Iceland, Liechtenstein or Norway are obliged to provide an easily accessible link to the ODR platform. The European Online Dispute Resolution (ODR) platform is provided by the European Commission to make online shopping safer and fairer through access to quality dispute resolution tools.
SNOOD PLUS ONLINE FULL
Returns on sale Items: We are happy to offer you a full exchange, refund or a credit note on sale items for the same up to 28 days from purchase. All refunds are returned to the card the payment was made from. What happens next? Depending on your request we will either exchange your item, refund you or issue you with an online voucher. You do this by forming groups of three or more Snoods.You can slide the rows and columns to form groups of. How long will to take? It can take up to 7 working days for us to receive your parcel, depending on which service you use. Your goal is to turn the entire board to gold.
SNOOD PLUS ONLINE DRIVER
You must ensure that the item is scanned at the drop off location so that the DPD driver is alerted to carry out the pick-up at this location We strongly recommend you get a copy of your DPD drop off receipt to allow us track your parcel on return. There is a generous 5kg allowance for this return. We really recommend that you use DPD as there is a flat rate of €6.50 for a tracked parcel. How much is it to return a package and how can I do this? The customer is responsible for the cost of returns. Please note for in store sale item purchases we offer 7 days exchange only.
Returns on sale Items: We are happy to offer you a full exchange, refund or a credit note on sale items for the same up to 28 days from purchase.
What happens next? Depending on your request we will either exchange your item, refund you or issue you with an online voucher. How long will to take? It can take up to 7 working days for us to receive your parcel, depending on which service you use. Please enclose the invoice which has your order number on it. The goods need to be an unused condition with the tags attached.
However, if you change your mind about something we are happy to offer an exchange, refund or online voucher within 28 days from purchase. We hope that you are happy with your purchase.
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